| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005025996 | Incident Date: Jun, 23 2005 |
| Consumer's City: RALEIGH | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Suzuki Motor USA, LLC |
| Model Name: SUZUKI | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:brake fluid low warning: lamp |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2S3TC52C226 | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 23 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Mar, 08 2002 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: After several misdiagnoses for the same problem with my car going into gears the problem was resolved two months after the car went out of warranty. i was charged to fix the problem which was completely unfair. the first time i brought the car in the service manager said i wasn''t pushing hard enough on the brake. the second time he said it was do to the cold weather. the third time he said that until the car could never get back into gear he was unable to fix it under warranty. the fourth time he fixed a part and it still had the same problem. the fifth time i took it to another suzuki dealership where they proceeded to tell me that the other dealership did not install the part correctly. then the sixth time they said it is a different part and fixed it and charged me because it is out of warranty. this problem took one year and one month to fix. the district manager said because it is out of warranty that he would not approve the cost of fixing it. even thought the problem started after only two years of me owning the car and was clearly back when it was under warranty. the car to this date still doesn''t have 30,000 miles on it. |
