Consumer Complaint Detail

ACURA / MDX / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026218 Incident Date: Jun, 25 2005
Consumer's City: VALLEY CENTER Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: MDX Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18682H Date added to File: May, 23 2021
Date Complaint Received: Jun, 26 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 04 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving our 2002 acura mdx about 35-40 mph when the car locked up like the brakes were slammed on. car was immobile and could not be pushed off the roadway until the arrival of a tow truck. dealer now has the car and says it was transmission failure. symtoms are the same as discribed as failures in a recall of this vehicle. recall work was done about 5000 miles ago in which an oiling device was installed to correct the problem. failure occured anyway after the correction. my contention is that the required inspection of the gears was not performed correctly and the "fix" was performed instead. the dealer says i may be liable for 4500 dollars to replace the defective transmission because it has 101000 miles on it and they only warrenty it to 100000. if the problem was recognized at 96000 when the recall work was done, i wouldn't be in this predicament- thanks