| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005026231 | Incident Date: Jun, 19 2005 |
| Consumer's City: OMAHA | Consumer's State: NE |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: RAM | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Service brakes, hydraulic:foundation components:disc:rotor |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 26 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 09 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 2003 caravan and a 2004 ram and have had ongoing issues with my brakes. i beleive that the factory must have used faulty rotors. last august, to my amazement i had to have the rotors turned when the dealer put new pads on my caravan (26,000 miles). i begrudgingly paid over 200 dollars for this. 9 months later the brakes and steering wheel are pulsing again and the dealer is telling me the rotors must be turned again even though the pads are fine. i expected that the dealer would take care of this since they were just serviced 9 months ago but they said i was 200 miles over the limit. i also had the same issue with my ram and even though i had more than 50% of my pads left i had warped rotors and had to pay the dealer to have them turned. i spoke with the service manager at lithia dodge in omaha, previously jims dodge, and he had the audacity to tell me if i replace the rotors the new ones will be guaranteed for life not to warp! why would you guarantee the aftermarket rotors but not the rotors from the factory??! |
