Consumer Complaint Detail

CHILD SAFETY SEAT / CHILD SAFETY SEAT / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026347 Incident Date: Jun, 26 2005
Consumer's City: CROCKER Consumer's State: MO
Vehicle Transmission Type: Manufacturers Name: UNKNOWN MANUFACTURER
Model Name: CHILD SAFETY SEAT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Child seat:harness:strap/webbing
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Compass b500 belt positioning booster i began noticeing a significant amout of slack in my daughters seatbelt using this booster. upon further investigation i realised the booster was pinning the vehicle belt to the vehicle seat, preventing the belt from retracting properly. fortunately this has been caught with no injuries. i attempted to both email and call the company. upon calling the company i was told to stop using the shoulder belt loop and pull vehicle belt over entire seat. i then asked for such instructions in writing. i have yet to recieve them. the company also told me to call the nhsta 800 number for more information on the "new" instructions. upon calling i learned there were no such instructions. the seat is no longer being used. i am including a link to photos of the seat. the seat was position in each of 6 possible places in my suv. there are pictures of the back of the seat, seat front and belt route in all 6 possible options in my 2004 suv. http://pg.photos.yahoo.com/ph/julboese/album?.dir=7914&.src=ph&store=&prodid=&.done=http%3a//pg.photos.yahoo.com/ph/julboese/my_photos this seat has been rated by the nhtsa ease of use ratings.