Consumer Complaint Detail
MERCEDES BENZ / C230 / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005026518 | Incident Date: Jun, 20 2005 |
| Consumer's City: BOZRAH | Consumer's State: CT |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: C230 | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:rear:springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: WDBHA24G5YF | Date added to File: May, 23 2021 |
| Date Complaint Received: Jun, 27 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 16 2000 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 1.) no accident though car was considered too unsafe to drive when rear coil spring was discovered as broken when my wife took the car to new country motors; hartford, ct to investigate a very intermittent "thunk" from the rear underside of the car which was initally was thought to be something in the trunk. 2.) we were planning to take the car on a 800 mile trip that evening and had no idea that the noise indicated an extremely hazardous condition (spring could dislodge and go through tire resulting in a major loss of control). 3.) we had to rent a car at a cost of $170 plus pay for the labor and alignment $632 despite the dealer/mercedes paying for the 2 replacement rear coil springs. (approx $100 value) i asked for thje old parts, but the manager said that they were being sent to mercedes for evaluation and then he would give them to me. |