Consumer Complaint Detail

BRIDGESTONE / DUELER 684 / 9999

7XT6656-2304

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026522 Incident Date: Jun, 18 2005
Consumer's City: SCHENECTADY Consumer's State: NY
Vehicle Transmission Type: Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: DUELER 684 Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:sidewall
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNEK13T94J Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While drive a 2004 tahoe with approx. 14, 000 miles on tires, proceeding on a smooth, flat secondary road at approximately 35-40 mph, low tire pressure sensor alarm registered on the dash panel. within 30 seconds of the alarm the tire went flat from a sidewal failure of approx. 4 inches long. i drove approx. 1/4 mile on the rim/sidewall to gain a safe place to change the flat. after waiting for over an hour for gm roadside assistance, i changed the tire myself with the aid of a local resident. after contacting gm dealer, northstar chevrolet clifton park, ny, district service director said that the faliure was from road hazard and would not pay for replacement [$181.39]. the service director said the failure was from the outside in, good man could tell this with a tire which was driven on the sidewall for approx. 1/4 mile. i still have digital pictures of damage tire.