Consumer Complaint Detail

FORD / WINDSTAR / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026540 Incident Date: Jun, 05 2005
Consumer's City: BASKING RIDGE Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2003
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:power assist
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA52453B Date added to File: May, 23 2021
Date Complaint Received: Jun, 27 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Sep, 15 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Our 2003 ford windstar began experiencing intermittent electrical failures. on may 27, after driving normally, we stopped for about 30 minutes. then the van stalled several times on a short trip. after another 10 minute stop, it operated normally again. several times during the next week, although the car did not stall, the power to the steering and brakes went out. we had an appointment with our local ford dealer to service the van on june 7. however, on june 6 the power systems failed, causing the car to crash into a road side mailbox. no personal injuries occured. nothing was done to correct the failure. at our expense, ford would have had someone look at the vehicle to see if they could determine the exact cause of the accident. we choose to deal with our insurance company instead. the car was totaled and repossessed by state farm insurance.