Consumer Complaint Detail

SATURN / LS / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026575 Incident Date: Jun, 17 2005
Consumer's City: MADISON Consumer's State: OH
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: LS Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G8JU54FX2Y Date added to File: May, 23 2021
Date Complaint Received: Jun, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 05 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving down a 4-lane highway at 60 mph the engine just quit running. there were no unusual sounds or warning lights. luckily, we were able to coast over to the berm of the road out of the path of traffic without being hit. the car was towed to the dealership. within approximately 1-2 hours of receiving the car, the dealership informed me that the timing chain had broke and damaged some valves in the process. the car has 53,000 and is out of warranty and the total cost for repairs was $2,300.00. i informed saturn that i have followed basic maintenance activities and the car is primarily driven to and from home and the office. in addition, i informed them that there are other documented cases of the timing chain failure on the internet ranging from 30,000-65,000 miles. saturn said there is not a problem with the timing chain in these vehicles and "things just break". they did, however, within 24 hrs. of receiving my car at the dealership offer to reimburse me 50% of the repair cost. however, when a vehicle suddenly loses power on a highway it becomes a rolling death trap and the problem with the timing chains needs to be rectified before the problems results in a fatality.