Consumer Complaint Detail

SUBARU / 64669AC260MU / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026604 Incident Date: Jun, 27 2005
Consumer's City: HOUSTON Consumer's State: TX
Vehicle Transmission Type: MAN Manufacturers Name: Subaru of America, Inc.
Model Name: 64669AC260MU Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Power train:manual transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S3BG6859W6 Date added to File: May, 23 2021
Date Complaint Received: Jun, 28 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 09 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1998 subaru legacy outback with manual transmission. when it gets hot (i live in houston!!!) the clutch pedal will get spongy and eventually stick to the floor. i have to lift it up with my foot. if i have to drive the car for any length of time like this, i eventually lose the ability to get the car in and out of gear. i have to turn the car off and let it cool off (for about an hour) and it will fix itself. i have had to sit on the side of the road, with my kids in the car, waiting for it to cool down! it first happened in 1999. subaru tried to fix it by replacing most of the clutch (the pressure plate, fly wheel, slave and master cylinder). they pressure and gravity bled the system. i was there almost every week for months. they would try one thing and when it didn't work, they would replace another part or try something else. eventually, winter showed up and it didn't happen for a while. they thought they had fixed the problem. then summer came again and so did the problem. i took the car back in, but since it was out of warranty, subaru refused to fix it unless i paid for it. subaru has since issued a service bulletin (#03-52-03) regarding this issue, but subaru refuses to fix the problem, stating there are too many miles on my car (77,000) and it is out of warranty. i contend, they never fixed the problem in the first place and it is not my fault that it took them five years to figure out how to do it. i do not have any of the original parts. subaru said they had to keep them as part of their warranty plan.