Consumer Complaint Detail

DODGE / STRATUS / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026767 Incident Date: May, 16 2005
Consumer's City: SACRAMENTO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: STRATUS Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B3EJ46X91N Date added to File: May, 23 2021
Date Complaint Received: Jun, 29 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 16 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dodge stratus 2001, 46000 miles. car was purchased used from the us government on public sale. air bag light on, horn does not work, cruise control also affected. this is caused by faulty clockspring part located in steering wheel. i called dodge after discovering on your web site that there was a recall for 1,500,000 grand caravans that had a same problem caused by their faulty clockspring. grand caravans also had air bag light on, horn was not working and cruise control was off. i express my concern to dodge since this is a safety issue and i was hoping they will consider fixing this. i been told to take the car to dealership for diagnostics and after they receive results they will consider fixing this. diagnostics were performed and result was that the clockspring was broken. dodge declined my request for fixing the problem. i end up paying for diagnostics to find out what i already knew. i believe that clockspring mechanism for dodge stratus is something what should be recalled for this model since it is safety issue, that appeared on other recalled models.