Consumer Complaint Detail

CHEVROLET / ASTRO / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026907 Incident Date: Jun, 05 2005
Consumer's City: KALAMAZOO Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ASTRO Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jun, 30 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle involved 1997 chevrolet astro 1. seat recliner was being used when the handle broke off. the seat remained in the position established when the handle broke. started driving the van and suddenly the seat back went completely flat. the driver was able to hang on to the steering wheel and maintain control of the vehicle although the vehicle did wander into the left lane during the incident. 2. i investigated the failure and found the plastic handle was intact, however the metal pivot piece that engages the serrated locking plate failed. this pivot piece also contains the torsion spring that locks the plate when the handle is not being actuated. the design is not intrinsicly safe in that the locking plate is pushed upward by the spring to secure the seat. as long as there is pressure on the seat the mechanism will stay engaged. without a load on the seat, the locking plate can drop free due to gravity and the seat will recline backward to the full flat position. examination of the pivot piece appears to show a crack started where the spring is secured and the crack propogated through the piece due to fatique and vibration until failure occurred. 3. the seat was locked into a permanent position using high strength fasteners and existing holes in the seat frame. additionally, the locking plate was engaged and also pinned into place to further secure the seat. the reclining feature of the seat is no longer functional. i retained the broken adjustment handle with pivot piece.