Consumer Complaint Detail

KEYSTONE / MONTANA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005026947 Incident Date: Jun, 28 2005
Consumer's City: COVINGTON Consumer's State: LA
Vehicle Transmission Type: Manufacturers Name: Keystone RV Company
Model Name: MONTANA Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Suspension:rear:axle:spindle
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4YDT335254F Date added to File: May, 23 2021
Date Complaint Received: Aug, 22 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 26 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer has a keystone montana mountaineer travel trailer. the trailer had thrown the left rear tire in february 2, 2005. there was a bent axle on the right rear tire. the dealer did not know why it was bent, but thought it was like that all along. the trailer swerved back and forth because of the bent axle. on june 29, 2005 the trailer hit a guard rail. this occurred on highway 450n near franklinton, la. when he contacted keystone, they told him that they knew why the tire came off, but would not give him anymore information. he spoke with kim dooley at keystone customer service, and she told him, if you want to sue us you could go ahead and sue us. the consumer talked to the legal department and the consumer could not prove that the bent axle caused the trailer to swerve. there was no police report because no one was injured, and there were no other people involved. there was no where to pull over on the road. keystone refused to help, but told the consumer to contact his insurance company. there was damage to the trailer. *ak *sc