Consumer Complaint Detail

LINCOLN / TOWN CAR / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027012 Incident Date: Jun, 18 2005
Consumer's City: SPRINGFIELD Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TOWN CAR Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1LNHM82W11Y Date added to File: May, 23 2021
Date Complaint Received: Jul, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When the car is stopped with my foot on the brake the idle speed will suddenly and uncontrollably jump to a very high rpm. it is difficult to prevent the car from suddenly surging ahead. i have discovered that the only way to stop it is to turn off the ignition. it has happened four times. the first time i was so startled, i wasn't sure what had happened. i thought maybe i had accidently hit the gas pedal and jammed it. the second time, i realized it was none of my doing. i was traveling in buffalo new york and took the car to a lincoln dealer there on june 7, 2004. they could find nothing wrong. when i drove back to virginia, it happened again. i took the car to cherner lincoln dealer in annandale on june 15, 2004.thet said it was a faulty idle control valve and replaced it. on june 19, 2005 it happened again. i took it back to cherner lincoln. they could not reproduce the problem and so they will not repair the car. in all four incidents i was fortunate that there was no one in front of me and that no damage was done. this is a 2001 lincoln town car with 32000 miles.