Consumer Complaint Detail

FORD / EXPEDITION / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027076 Incident Date: Jun, 30 2005
Consumer's City: SANTA BARBARA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMRU17L2WL Date added to File: May, 23 2021
Date Complaint Received: Jul, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 13 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1998 ford expedition eddie bauer with 84k miles on it has had two spark plug coils go bad and have been replaced for $425 each time. on july 1, while driving on the highway, the car made a loud pop and we had to pull over, luckily without causing an accident. we were able to get to the ford dealer in ojai, who looked at the car and determined that the a spark plug had blown out of the head and cost to repair was going to be $3800. many people with the 5.4l triton engine report the same problem and ford needs to address this. the engine should be recalled since it has a fatal deisgn flaw. there are only 4 threads in each spark plug hole instead of 8. we could have been killed if the car had stalled at the wrong time. please get ford to address this problem.