Consumer Complaint Detail

SATURN / VUE / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027099 Incident Date: Jun, 23 2005
Consumer's City: CARTERET Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: VUE Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Service brakes, hydraulic:antilock/traction control/electronic limited slip
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5GZCZ63414S Date added to File: May, 23 2021
Date Complaint Received: Jul, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 28 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2004 saturn vue underwent comprehensive vehicle test including braks at saturn of new brunswick on 6/4/05. on 6/24/05 while at full stop in traffic ( slight inline in road), vehicle started to roll while break engaged. immediate response was to press harder then pumped severeal times without results. my vehicle struck the vehicle in front in the rear at which time i put the vehicle in park and turned of the ignition. the distance of the roll was approx 8 feet at approx 3 mph. there were no injuries. the brakes were operational afterward but reported the failure and returned the vehicle to saturn of new brunswick. the finding on the service invoice states, "tech verified low pedal, found pedal travel to be too much. tech removed rear drums to clean and adjust rear brakes, reinstalled and found to be ok at this time. tech also checked front brakes and calipers, brakes ok".