Consumer Complaint Detail

BUICK / LESABRE / 1998

Recalls
1 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005027184 Incident Date: Jun, 17 2005
Consumer's City: HIGHLAND Consumer's State: IN
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: LESABRE Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Air bags:frontal
Vehicle Involved in a Fire: Yes Persons Injured: 1
Vehicle's VIN#: 1G4HP52K2WH Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 04 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer was driving between 60-75 mph on the highway when both air bags deployed for no apparent reason. there were no potholes or bumps in the road that would have caused the air bags to engage. after the air bags deployed the car was filled with brown smoke and fire was coming out of both air bags. after the vehicle was stopped the driver put out the passenger side air bag flame. the driver side flame went out by itself. there were only one injury. the passenger suffered bruising to the lower part of the stomach and the thighs. there were no marks left on the vehicle. driver put the air bag back in the driver air bag compartment and drove the vehicle home. the only thing burnt was the air bags and that was the only damage. the manufacturer has been contacted. manufacturer sent out an inspector to check out the damage to the car and take pictures. the manufacturer then referred the consumer to insurance carrier. the consumer felt that gm should have been responsible for fixing the air bags. consumer wanted to know why that the air bags were burning. there was no police report filed. consumer has no mailing address or phone number for the dealership.*ak