Consumer Complaint Detail

FORD / TAURUS / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027195 Incident Date: Jul, 04 2005
Consumer's City: CLARKSBURG Consumer's State: WV
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: TAURUS Model Year: 1999
Vehicle Involved in a Crash: Yes Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FAFP53UXXA Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer called in regard to a recall 04m04 he received in 08-2004 regarding corroded coil springs, causing a ruptured tire which could result in an accident. the remedy was to make a shield and to notify customers when this shield was ready. on 12-30-04, vehicle was in an accident but no one was injured. he had the coil springs replaced. in 1-05, consumer received another recall #04s17, explaining the delay in getting these shields prepared. in 05-2005, he received a letter stating the parts were available. he contacted the dealer who said they would not fix the recall. ford said they would not pay for it either. neither would reimburse him for the repair work he already had done. also, transmission on went out after the coil springs were replaced. he felt that transmission problem was due to the accident that occurred in 2004. *ak