Consumer Complaint Detail

FIRESTONE / 30X9.50R15 LT / 9999

HY7J551

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027231 Incident Date: Feb, 27 2005
Consumer's City: APPLING Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: 30X9.50R15 LT Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 04 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jan, 30 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: consumer purchased two sets of firestone supreme tires for two different vehicles. all eight tires had tread separation, each occurred at different times. dealer only honored the warranty for the first seven tires. the last tread separation caused the vehicle to be totaled, causing injury to consumer's child. on the eighth tire dealer told the consumer that he had to send the tire and all claim information to the corporate office, to be treated as a property damage claim. firestone, supreme si, p185/ 65 r14 855 m+s. consumer was upset that the legal affairs department of bridgestone / firestone intervened and took over the claim from consumer affairs because of the child injury , and rejected the claim , stating they not responsible. they told consumer that the tire must have been under inflated, and it was not a manufacturing defect, the problem was in the servicing of the tires, and that tires plus was responsible. the eighth tire was repaired before this incident by a manufacturer's repair at tires plus. previous problems found with firestone tires had consumer file compliant 6365296 with the federal trade commission. *ak