Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2000

Components - Details
NHTSA Complaint Number: 005027303	Incident Date: Jun, 30 2005
Consumer's City: PEORIA	Consumer's State: IL
Vehicle Transmission Type: MAN	Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA	Model Year: 2000
Vehicle Involved in a Crash: No	Component's Description: Service brakes, hydraulic:foundation components:disc:pads
Vehicle Involved in a Fire: No	Persons Injured: 0
Vehicle's VIN#: 3VWSC29M8YM	Date added to File: May, 23 2021
Date Complaint Received: Jul, 05 2005	Complaint Type: IVOQ
Incident Reported To Police: No	Purchase Date: Mar, 31 2000
Was Original Owner: Yes	Anti-lock Brakes: No
Number of Cylinders: 4	Date of Manufacturer: -
Was Vehicle Towed: -	Description of the Complaints: The rear brakes on my 200 vw jetta sedan wore down to damage the rotor without any warning. both front and rear brakes were original equipment. at 42,000 miles, the front had less than 10% wear. the rears had worn completely down. this generated excessive heat and smell of burnt metal. the dealer service representative told me that this was a known problem and they had received a service bulletin from vw related to the poor quality of rear brake pad material causing premature failure and uneven brake wear. had i been notified that the rear brake pad material was defective, i could have replaced them prior to failure and damage to the rotors and risk of fire.