Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027392 Incident Date: Jun, 29 2005
Consumer's City: SOMERVILLE Consumer's State: MA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HS58N92F Date added to File: May, 23 2021
Date Complaint Received: Jul, 05 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 31 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt:the engine seized without indication. the temperature gauge elevated and within a matter of seconds the engine locked up. the engine was running and the consumer's wife was pulling into driveway. the consumer took the vehicle to a dealer and was told there was a ground strap attached to a coolant tube on the engine, and that resulted in premature wear of cooling tube, allowing escape of coolant. the engine was destroyed. the engine was under warranty, but the coolant tube was not, and they would not honor the warranty. manufacturer was contacted and would not honor warranty as well.*ak