Consumer Complaint Detail

ISUZU / AXIOM / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027425 Incident Date: Jul, 02 2005
Consumer's City: SEMINOLE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: AXIOM Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:gasoline
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 05 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: this vehicle "looks" great. however, the tires are like ice skates on the slightest of wet roads. the car jumps to the side over any bump with sport ride engaged, and the whole car "bobbles?" with it off. the transmission did the slipping between 2nd and 3rd gear like others have said, resulting in having no vehicle for nearly a month while waiting for a transmission from france. "isuzu" has no loaner car policy, so pay for a broken car, and have a nice walk. we purchased the car from courtesy isuzu in brandon florida. the people there were nice. we later moved to st petersburg, where we have had nothing but grief at bert smith isuzu on us19. they were so lacking in care and concern over my wife daughter and i vehicle-less for a month, that when we finally got the car back, we refused to even bring the car there for our "free" oil changes. i'd rather pay $20 somewhere else than to deal with this dealership. now the last straw... the other day the engine starts making a loud tapping noise as i'm travelling down the highway. i immediately got off the very next exit and coasted to a gas station. i bought a quart of oil and waited for the engine to cool a bit. i added the oil, started the engine, and no more sound. i drove home. 4th of july weekend, i hoped to limp through until tuesday the 5th. monday i drove my wife to her job about 5 miles away, and half way back, the sound returned louder than ever. i carefully drove the car the rest of the way home, and called aaa the next morning. now my engine needs to be replaced, and because i didn't take my car to them for the oil changes, they are refusing to cover the engine without me showing them receipts i didn't know i needed to keep. my engine is dead, and they won't cover it. ?!?! the car is still well within coverage. with a year and a half left to go, what am i going to do?