Consumer Complaint Detail

ACURA / MDX / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027471 Incident Date: Feb, 09 2005
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: MDX Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Suspension:front:springs:coil springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HNYD18631H Date added to File: May, 23 2021
Date Complaint Received: Jul, 06 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 31 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The vehicle started riding lower in the front and making knocking sounds whenever it went over a bump. we took it to the dealer and they advised us that both front springs had broken and the whole shock tower/spring assemblies had to be replaced as the vehicle was unsafe to drive. the parts were relaced at my costs as acura said the vehicle was off warrenty at 120,000 kms. after repeated negotiations with the dealer and honda canada we gor a dealer credit of 100% of the cost of the repairs as part of the negotiations i had to return both assemblies to honda canada and i do not know how they were disposed off.