Consumer Complaint Detail
MERCURY / MOUNTAINEER / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005027532 | Incident Date: Jul, 05 2005 |
| Consumer's City: COLORADO SPRINGS | Consumer's State: CO |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: MOUNTAINEER | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 4M2ZU86K53U | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 06 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: Nov, 14 2003 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Last december the engine revved and accelerated very high, around 6,000 rpms. afterwards, the transmission engaged, acceleration lowered and the transmission changed gears while entering a street in oncoming traffic. when attempting to accelerate the engine revved but the vehicle did not move. attempted this 3 times to no avail. on 4th attempt the transmission engaged and the vehicle moved. the vehicle was taken to the dealer. the dealer said it was the solenoid pack and an oil additive that they believed were causing the problem. they performed the repairs. the problem recurred in june. took the vehicle back to the dealer. the dealer found nothing on the diagnostic machine and could not duplicate the problem. the problem recurred again in july. took the vehicle to the dealer and again the dealer could not find anything wrong. the dealer replaced the solenoid pack again because they did not know what else to do. the mechanic spoke of ongoing problems with ford mountaineers and explorers. yesterday while on the highway this problem occurred again while attempting to accelerate. after several attempts the transmission engaged. called ford, who referred another dealer stating there was nothing they could do. called dealer and they offered to replace the transmission. *ak |