Consumer Complaint Detail

FORD / THUNDERBIRD / 2004

Recalls
2 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005027643 Incident Date: Jun, 22 2005
Consumer's City: SEAL BEACH Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: THUNDERBIRD Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Electrical system
Vehicle Involved in a Fire: No Persons Injured: 2
Vehicle's VIN#: 1FAHP60A34Y Date added to File: May, 23 2021
Date Complaint Received: Jul, 07 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Aug, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving in very heavy traffic in downtown beverly hills. i was stopped at a traffic light and when the light turned green my car jerked and rapidly acelerated. my car started to go faster and faster and the brakes would not work they were frozen. the car was going so fast and it would not stop. my passenger and myself were screaming and to avoid running over pedestrians i ran up a curb. this accident was so sevre that my car hit a traffic light and it fell onto my car. there were several witnesses to this accident. there were several police cars as well as paramedic's as well as the news media. the car was so badly damaged that the enginerring company that was hired by my insurance company cannot check for mechanical failure. i feel luck to be alive.the entire front end of the car is totally crushed and colapsed. the day of the accident the car had been jerking harshly forward. i just had around the town driving and i had no worry that the car had any type of major mechanical failure. i had just had my car serviced and it only had 9,500 miles. shortly after i purchased the car it was recalled. i was told by ford of beverly hills that the car was unrepairable and they gave me a brand new vehicle. i was never told what the problem was. i am young and a recent college graduate. i am not experienced in these type of matters. i can't get information from ford. can you help me with this matter. thank you, elizabeth leon