Consumer Complaint Detail

VOLKSWAGEN / GOLF / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005027667 Incident Date: Jun, 29 2005
Consumer's City: SILVER SPRING Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: GOLF Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: 9BWGR61J844 Date added to File: May, 23 2021
Date Complaint Received: Jul, 07 2005 Complaint Type: EVOQ
Incident Reported To Police: Yes Purchase Date: Apr, 08 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer states that on june 30, 2005, his vehicle burned to the ground, vw 2004 turbo diesel golf. the consumer was driving on the freeway, the consumer started smelling smoke. a few minutes later the vehicle was filled with smoke and the consumer could not see. the consumer stopped the car in the middle of the road and jumped out of the car. after the consumer ran away from the vehicle, he turned around to see the vehicle engulfed in flames from the back seats. there was also a case of oil behind the back seat, which the consumer states that may have spread the fire. there were no problems with the car prior to this incident. the consumer had only owed the vehicle a few months. all of the owners paperwork from the car was in the vehicle when it burned. the consumer has spoken to the dealer briefly, but they did not know anything about the problem, or had not heard of that happening before. the car is a complete and total loss now. the car was completely engulfed within a minute or two after the owner escaped. *jb