| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005028090 | Incident Date: Jul, 09 2005 |
| Consumer's City: CLINTON | Consumer's State: TN |
| Vehicle Transmission Type: MAN | Manufacturers Name: Ford Motor Company |
| Model Name: MYSTIQUE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Unknown or other |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1MEFM6533XK | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 09 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 05 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I have a 1999 mercury mystique that i purchased new. in apox. 2001, the dashboard came loose next to the windsheild and bowed up. the dash was replaced under warranty. apox. 1 year later the dashboard did the same exact thing at which point the warrany was done, it still sits bowed up about 3 inches, thus impairing my vison while driving. i was recently told at my local ford dealer that ford knew of the problem, had a special kit to fix it and a program up to 2 years ago to repair the dashboard at no charge. i had no knowledge of this program when it was in effect and ford did not contact me to let me know about it. as the program ended 2 years ago, ford refuses to repair my dashboard, although they have admited to me that it is a manufacturing defect. |
