Consumer Complaint Detail

CHEVROLET / SUBURBAN / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028102 Incident Date: Jun, 19 2005
Consumer's City: MOUNTAIN HOME Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GNFK16Z72J Date added to File: May, 23 2021
Date Complaint Received: Jul, 09 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 09 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driving at highway speeds, car engine died immediately after sputtering and losing power. first time this happened, i pulled off the road and restarted the car almost immediately. drove another 600 miles without incident. second time, car died again at highway speeds. restarted after 15 minutes. after reporting the problem to on-star and having remote diagnostics run, i drove another 25 miles towards dealership rather than waiting for tow. (118 deg heat in desert sun). engine failed again about 200 yds from dealership. dealer replaced fuel pump, pressure regulator, and filter. cropper auto group in casa grande, az, kept the defective parts. i have had problems before with fuel level sensor indicating properly on this vehicle. this repair also replaced fuel level sending unit. $800+ repair. 60,000 miles on the car. extremely hazardous loss of power and control when engine dies without warning at highway speeds. noticed at least 5 identical complaints on nhtsa website: oid id numbers 10041486, 10079660, 10099685, 10100051, 10126511.