Consumer Complaint Detail

MERCURY / SABLE / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028409 Incident Date: Jun, 15 2005
Consumer's City: DEPEW Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Suspension:rear:springs
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM55SYA6 Date added to File: May, 23 2021
Date Complaint Received: Jul, 11 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 1999
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: car was parked and upon starting engine there was loud noise like a bang. discovered tire was flat. consumer's son in law changed the tire and discovered the front coil spring had failed and caused tire to "explode". this occurred on the front driver's side. took to a service dealer, midas who checked tires and noted both the rear coil springs were defective on both sides also causing wear to the tires. midas replaced all coil springs on vehicle as well as new tires. consumer is concerned that she was not notified of the recall that her daughter informed her about on the front coil springs. (no nhtsa recall camp. id number to reference this recall at this time.} the vehicle has been repaired but consumer was not notified about recall until afterwards. the vehicle was repaired by midas and consumer paid $1,100. *nm