| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005028437 | Incident Date: Jun, 19 2005 |
| Consumer's City: MANAHAWKIN | Consumer's State: NJ |
| Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
| Model Name: MALIBU | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1G1NE52M8WY | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 11 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jul, 17 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I was backing out of my garage when the front end of the car dropped down with a hard bang. it felt like the wheel fell off. there was a terrible noise when i tried to back out of the garage. i left the car in my driveway. the next day i called for a flat bed tow to take the car to the dealer. the dealer informed me that the front spring had broken in half and damage the strut. the dealer suggested that i have both springs and both struts replaced at a cost of $1391.64 which was paid to the dealer when the car was ready for pickup on june 24, 2005. on june 22, 2005 i filed a complaint with general motors. i contended that i could have been seriously injured or worse if this happened on a high speed highway which is where i was going at the time. fortunately, this happened while backing out of my garage. i explained to general motors rep. that the springs should never break in half and that general motors should accept responsibility for the cost of the repairs. after 2 weeks, general motors would only give me a $500 credit towards a new car. i told them that i am not planning to buy a new car and that i would like some financial relief for the costs of the repairs. they refused. |
