Consumer Complaint Detail

JEEP / GRAND CHEROKEE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028484 Incident Date: Jul, 11 2005
Consumer's City: REIDSVILLE Consumer's State: NC
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CHEROKEE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:axle assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1J4GW58S4XC Date added to File: May, 23 2021
Date Complaint Received: Jul, 11 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 18 1999
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Failure of the rear axle seal/bearings - grease leaking onto the rear brakes (safety hazard) this is the 4th failure on this vehicle - 1) repaired under warranty 2) repaired at cost of $250.71 @ 65,891 miles 3) repaired under 3 way split $200.00 my part @ 78,203 miles 4)failed at 103,473 miles estimated cost of repair $202.58 (not by dealer) told by mechanic at dealer that the falt is in the casting of housing and jeep knows this and will continue to fail. called jeep ( daimlerchrysler) customer assistance and was held on phone for 20 min then was told jeep could do nothing about this other than recommend a different dealer.