Consumer Complaint Detail

FORD / FREESTAR / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
Yes Fire
Components - Details
NHTSA Complaint Number: 005028578 Incident Date: Jul, 10 2005
Consumer's City: REINHOLDS Consumer's State: PA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTAR Model Year: 2004
Vehicle Involved in a Crash: Yes Component's Description: Unknown or other
Vehicle Involved in a Fire: Yes Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Dec, 08 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My family including 3 small children were in the van travelling home and my husband was in a minor (30 mph) head on collision with only damage to the left front end. a few minutes following the collision the engine of the vehicle caught on fire, within ten minutes the entire front half of the vehicle was fully engulfed in flames. everybody we have talked to has said there is no reason the vehicle should have caught on fire due to the collision.