Consumer Complaint Detail

BRIDGESTONE / TURANZA EL42 / P235

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028614 Incident Date: Jun, 12 2005
Consumer's City: OLYMPIA Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Bridgestone Americas Tire Operations
Model Name: TURANZA EL42 Model Year: P235
Vehicle Involved in a Crash: No Component's Description: Tires:tread/belt
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: During routine oil change on our 2004 acura tl at 12,000 miles, excessive tread wear was noted by acura mechanic on front oem bridgestone turanza el42 tires. tire size is p235/45r17 (this complaint form did not have the correct size option to select). said tires should be replaced. finding it hard to believe these tires would last only 12,000 miles, we got a 2nd opinion by a non-acura garage and they agreed tires were worn and should be replaced. acura said premature wear was most likely due to "front end being out of alignment" or possibly "wrong tire pressure" (later found not to be the case when acura replaced the tires). no mention of any problems with tires themselves. trusting acura's experience and expertise, we purchased and had them install two new el42s. since then, we have learned that we are just one of many to have quality and safety problems with these tires. read the many bad customer reviews/ratings reported on www.tirerack.com (enter "2004 acura tl" in the "shop for tires" section, and read "tire reviews for this vehicle"). luckily, we have not experienced the poor traction, hydroplaning, noise, flat-spotting, etc that others have experienced.