Consumer Complaint Detail

AUDI / A4 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028652 Incident Date: May, 22 2005
Consumer's City: CARLSBAD Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUAT48H84K Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: Yes Purchase Date: Jul, 29 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While commuting to work, the accelerator pedal on my 2004 audi a4 cabriolet stuck to the floor. at the time, i was driving approximately 35-40 mph. the pedal suddenly moved away from my foot, stuck to the floor, and my car started to rapidly increase in speed. not knowing exactly what was going on, i hit the brakes, to no avail. the engine was screaming as the rpms raced into the 7000s. i tried to jiggle the gas pedal free with my foot, but it was stuck and would not budge. the brakes, which i pressed on again with all my strength, would not overpower the engine. i threw the manaul transmission into "park" but that did not stop the car either. i finally turned the ignition off and the car came to a grinding halt in the middle of the street. the car was towed to the closet audi dealership, hoehn audi. they had the car for two weeks but told me since they were not able to recreate the problem and did not detect any malfunctions in the car's computer, there was nothing wrong with my car nor was there anything they could do for me. in fact, they tried to tell me that the accelerator may have gotten stuck under the floor mat. i told them that was not possible and that i was looking at the accelerator as i was trying to get it unstuck and there was no floor mat in the way. i also filed a complaint with audi's customer care advocates. my complaint was denied because the dealership did not find anything wrong with my car. i then took my car to the audi dealership where i leased the vehicle, miramar audi, for a second opinion. they, too, told me that they were not able to detect anything wrong with my car and that there was nothing more they could do for me. they told me that they believed audi corporate was involved but would not provide with the name of anyone at audi corporate with whom i could discuss the issue further. they also stated that they had three other audis in their service dept for the same problem.