Consumer Complaint Detail

FORD / FORD / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028686 Incident Date: Jul, 11 2005
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FORD Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU64KX3Z Date added to File: May, 23 2021
Date Complaint Received: Jul, 12 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 14 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased the 2003 explorer in nov 2003. on 6/16/04, 8/17/04,and finally on 8/20/04, i complained regarding the fuel guage not registering a full tank. ford finally replaced fuel tank. on dec 10, 2004, i brought the car in because when going from park to reverse, a whining and clunking noice could be heard. also, because sometimes the car doesn't start. at first ford claimed nothing was wrong regarding the clunking. i then reminded them about the recalls being discussed in the news regarding the 2004 models. then they replaced something called a soleonid. the start problem still exists and so does the clunking noise. this was covered under the warranty. yesterday, it accellerated while my foot was on the break, form reverse to drive. luckily, there was nothing in front of me. my husband, while driving the car, has experienced this several times as he is changing from reverse to drive. the news just described another ford problem regarding accelleration. i think this is what is affecting my car.