Consumer Complaint Detail

MERCURY / MERCURY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028736 Incident Date: Jul, 06 2005
Consumer's City: TIFFIN Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MERCURY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4M2ZU86E82U Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 2002 mecury mountaineer and at 49000 miles the transmission needs replaced. it will not shift to 3rd gear. i called ford customer service and they would not help me out in any way with the expenses. i was told by the transmission shop that they are starting to see several transmissions go bad at a very low milage that has the transmission 5r55w in it. i strongly believe this should be a ford recall.