Consumer Complaint Detail

VOLKSWAGEN / JETTA / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028753 Incident Date: Jul, 12 2005
Consumer's City: Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: JETTA Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:hoses, lines/piping, and fittings
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3VWPF71K75M Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Apr, 30 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: contact received a recall letter on 7-13-05 concerning the fuel supply line clamp. a recall number was not available. she called the dealer , and they said they could not get her in until wednesday 7-20-05 because they could not fit her into their busy schedule, and because they did not have the clamp yet. consumer requested a loaner and they could not provide a loaner. consumer called a customer care advocate listed on the recall letter to see about getting a loaner, and the advocate told her to continue driving the car until she smelled gasoline, and then have it towed to the nearest dealer. the advocate suggested consumer contact other dealers to take her car in for the recall repairs, but she did not want to drive the vehicle any further than necessary. all of the other dealers were very far away, and the recall states there was a danger of a fire. she is afraid to drive the car. consumer was only able to provide the name, city, and state of the dealer she called .*ak