Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028805 Incident Date: Jul, 10 2005
Consumer's City: MOTLEY Consumer's State: MN
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP54LXXB Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Sep, 30 2003
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the vehicle is a 1999 chrysler town & country lx. consumer took vehicle to tanner motors dodge chrysler plymouth and jeep 703 washington st. p.o. box 484 brainerd, minnesota 56401 ph. no. 218-829-3597 on 6-23-05 because transmission broke. he picked it back up from dealer on 6-24-05, and on 7-11-05 the transmission exploded because of the drive train pin broke. at the time that transmission exploded there were 5 passengers in the vehicle. however, there were no injuries. consumer stated that at least 80 percent of the pin broke. consumer kept the pin. when the consumer contacted tanner motors he talked to a mechanic, who he told him that there was a known problem with 1997-1999. models. when consumer asked for some kind of compensation mechanic told him he would have to consult the manager. as of now no one has gotten back with the consumer, who contacted the better business bureau. consumer has not contacted the manufacturer. consumer has hadrecall repairs done nhtsa recall. 00v268000 on 5-6-04 for the nitrole rubber o-ring, invoice no.chcs168552, job 3 14chzz1. this was done at consumer' s expense, and he was not informed that it was included in a recall. consumer purchased vehcile used, it had 70,000 miles on it. *ak