Consumer Complaint Detail

FORD / FREESTYLE / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028823 Incident Date: Jun, 23 2005
Consumer's City: Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: FREESTYLE Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZK011X5G Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 12 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: on june 24, 2005 consumer was driving when gas gauge went from almost full to empty. consumer stopped at gas station, and the vehicle only took a couple dollars of gas. consumer then drove down a mountain to get to ford dealer and fuel gauge went to empty again. consumer continued to the dealer, who told consumer that the fuel pump was not working properly. dealer replaced fuel pump. but it still did not work properly. when vehicle attempted pull out it hesitated for a while before taking off. consumer stated that ford gave her an extra mileage warranty, extending it to 75,000 miles. consumer picked car up on july 8, 2005, and there was still a problem will fuel gauge until july 10, 2005. consumer said that after fueling vehicle she noticed that gauge did not work. vehicle did not accelerate. she assumed that the fuel pump was defective again.*ak