Consumer Complaint Detail

FORD / CROWN VICTORIA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028847 Incident Date: Jun, 11 2005
Consumer's City: PLACENTIA Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: CROWN VICTORIA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FALP74W5VX Date added to File: May, 23 2021
Date Complaint Received: Aug, 11 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the vehicle is a 1997 ford crown victoria. on 6-12-05 the consumer was driving on route i40 when he smelled an odor coming from the vehicle. he called the highway patrol which arranged to have him towed to barstow. the vehicle broke down because the plastic intake manifold cracked. the vehicle lost all the coolant which caused the engine to overheat. when the mechanic from castners auto service 214 south bradford avenue, placentia, ca 92870 telephone # 714-528-1311 was removing the spark plugs he noticed that there was aluminum flaking on them. there was no compression. he replaced the engine and all the parts that went with it on 6-15-05 through 6-30-05. mechanic told the consumer that it would cost more to repair the engine than to buy a new one. the replaced engine was ford manufactured. consumer has not contacted the manufacturer as of now. vehicle was manufactured in october 1996. *ak *nm