Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028861 Incident Date: Jul, 02 2005
Consumer's City: FAIRFAX Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU35P2VU Date added to File: May, 23 2021
Date Complaint Received: Jul, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 20 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 ford explorer, 5.0 l engine, automatic transmission. the car's engine unexpectedly races to the point that its brakes will not hold it back. this sometimes happens when backing from a cold start and sometimes when braking for a stop at an intersection. the only way to stop the vehicle is to shift into park and turn off the engine. the effect is like being slammed into by a large vehicle. it almost killed my pregnant daughter and me earlier this month when it happened as i was braking for a traffic light. it felt like we had been hit from the rear, but it was the engine pulling its old trick again. the local ford dealer has been unable to diagnose and repair the problem. one year ago he said that it was the pcv valve and he replaced the valve. the car then behaved for about one year. then, without warning, with my wife at the wheel, the car, in reverse, raced out of our garage into the street. it was unstopable. later it did the same thing, while in drive, at intersections. i returned it to the dealer who could find nothing wrong. it then happened to me and my daughter and i returned it to the dealer who tested it for a week without results.