Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028899 Incident Date: Jul, 11 2005
Consumer's City: FREDERICKSBURG Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GP64L7YB Date added to File: May, 23 2021
Date Complaint Received: Jul, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 26 2000
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Event leading to failure: none -(low battery) apparently causes failure (wear/tear item) meaning this is guaranteed to happen every 4-5 years! failure: sudden failure of the tachometer and speedometer guages - after work was performed dealer claimed the pcm module shut off (do not know what this is) which apparently controls these items. correction: battery replaced due to low battery - apparently i was told that, by design, the pcm module will shut off on a low current condition from the battery but still allow the motor vehicle to operate. this places the vehicle in a condition that it is illegal to drive the vehicle with an inoperable speedometer. in addition, since the module is 'shutoff', no battery warning or check engine warning indicators function to notify you of a problem. this was incorrectly replaced 6 months earlier (jan 2005) with a new speedometer control.