Consumer Complaint Detail

TOYOTA / PRIUS / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005028950 Incident Date: Jul, 06 2005
Consumer's City: TARRYTOWN Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: PRIUS Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTDKB20U640 Date added to File: May, 23 2021
Date Complaint Received: Jul, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 29 2004
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I was driving about 45 mph and felt the power die and saw the dashboard warning lights come on. i had to stop at a light and the car accelerated but felt like it was coasting. i was very close to home and made it about 500 feet from my driveway when the car stopped. i could not turn off the engine, the lights nor would the car go into drive or reverse. since i was in the middle of the road, after about 15 minutes i put the car into neutral and rolled down the hill closer to the curb. after i got to the side of the road, i once again tried to start the car and this time it started easily. it was towed to the dealer who had never heard of this problem nor dealt with it. they called the next day to say the computer said it needed to be reprogramed and that the car was fixed. they had no idea why this happened but now that the program was reset, "it should not happen again." i love this car however, i am getting 40-42mpg where others i have spoken with are into the 50 mpg range, and now i am concerned about it stalling out. the car has about 13,000 miles.