Consumer Complaint Detail

SUZUKI / VERONA / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029182 Incident Date: Jun, 14 2005
Consumer's City: KANSAS CITY Consumer's State: KS
Vehicle Transmission Type: AUTO Manufacturers Name: Suzuki Motor USA, LLC
Model Name: VERONA Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Seats:front assembly:recliner
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: KL5VJ56L35B Date added to File: May, 23 2021
Date Complaint Received: Aug, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 09 2005
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: on 7/15/05. the owner noticed that there was a problem when he was just sitting in the vehicle. when the vehicle accelerated, the back of the seat felt like it malfunctioned. the recliner felt too loose. the problem was worse when going up hill. the seat moved back about a 1/4 inch. the owner took the vehicle to the dealership, who said that the seat was as tight as it would get, and that's how it was manufactured. suzuki responded that the owner should go to another dealership. if another dealership indicated that there was nothing they could do, then there was nothing further that suzuki would do. the owner was concerned about his safety because it felt like the recliner would flop on back, and the driver could loose control. (suzuki aerio had to be chosen, there was no option for verona) *ak *sc