Consumer Complaint Detail

DODGE / RAM 1500 / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029300 Incident Date: Jun, 12 2005
Consumer's City: MARLOW Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 1500 Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:cooling system:radiator assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 04 2003
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2003 dodge ram 1500 quad cab in 10/2003. the temp gauge always showed the temp at above the normal range. told by the salesperson that was normalat. at approximately 44k miles the vehicle overheated and broke down. mechanic replaced thermostat - no help. took vehicle to battison's dealership in duncan ok where the mechanic was accused of installing the thermostat backward. the dealership accused us of putting "stop leak" in the radiator and using non red coolant. coolant was clear because vehicle overheated and water was only source. stop leak was never used - the dealership's contractor for radiator repair it looked like stop leak could have been used - but couldn't tell for sure. the parts manager told us that at the same time our 2003 was in the shop a 2005 with 31k was in the shop with the same problem. the difference - the 2005 was under warranty. my thought - if dodge isn't going to stand behind product after 36k miles then we won't purchase products from this line - ford is looking better.