Consumer Complaint Detail
CHRYSLER / TOWN AND COUNTRY / 2004
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005029365 | Incident Date: May, 10 2005 |
| Consumer's City: DALLAS | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: TOWN AND COUNTRY | Model Year: 2004 |
| Vehicle Involved in a Crash: No | Component's Description: Steering |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2C8GP64LX4R | Date added to File: May, 23 2021 |
| Date Complaint Received: Aug, 23 2005 | Complaint Type: EVOQ |
| Incident Reported To Police: No | Purchase Date: May, 02 2004 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Dt: the contact owns a 2004 chrysler town and country. the contact states there is a steering problem . all the dealership that he has taken vehicle to have replaced the rack and pinion. one of the dealership replaced the pump, rack, pinion, and the hoses. but problem recurred. the steering vibrates the entire car when turning. chrysler tried to repair the car four times. the first time dealer said it was normal,. second time they said it was not normal, and they replaced the rack and pinion. chrysler told contact to put a 2005 rack and pinion in the vehicle, but it did not fit. they had to go back and put a 2004 but that still did not solve the problem. one week later, they replaced the power steering pump, and still it did not take care of the problem. the zone manager told contact to take the car to another dealership. car was kept for one week and all they did was replace rack and pinion. however, problem recurred. . one of the dealership planned to advise contact of the lemon law. but they have not contacted him yet. dealership told him that if someone wanted to fix vehicle to tell him to do so because they had another vehicle. the dealership told him to put a smaller power steering pulley which would increase the speed of the pump which would, in turn, increase the pressure of the pump because the pressure was slow. *ak *nm |