Consumer Complaint Detail

NISSAN / XTERRA / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029372 Incident Date: Jan, 03 2005
Consumer's City: KNOXVILLE Consumer's State: TN
Vehicle Transmission Type: AUTO Manufacturers Name: Nissan North America, Inc.
Model Name: XTERRA Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 5N1ED28Y82C Date added to File: May, 23 2021
Date Complaint Received: Jul, 17 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 18 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Have complained to dealership (east tn nissan, knoxville) on several occasions that there is significant vibration all over vehicle. hear intermittent whistling noise--cannot tell if coming from front or rear. i suggested to them it might be a wheel bearing. dealership insists not. they had me take vehicle to local tire dealer (tires plus, 4901 clinton hwy., knoxville, tn 37912) after telling me the tires were out-of-round (service rep. said "vibration due to high road force."). however, local tire dealer claimed east tn nissan doesn't know how to balance a tire and said tires were not out of round. they balanced tires and sent me on my way--did say they would "sell me a different tire at a prorated price." this is "bunk" after paying nearly $30,000 for this vehicle! vibration continues and is worsening!!! dealership offers nothing toward helping me get replacement tires on this vehicle! i am afraid they either did not really do the recall on the rear housing and are jerking me around or else that tires (or possibly wheels!) are out-of-round, and they refuse to accept responsibility!