Consumer Complaint Detail
MERCEDES BENZ / ML320 / 2003
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005029417 | Incident Date: May, 18 2005 |
| Consumer's City: SOUTH OZONE PARK | Consumer's State: NY |
| Vehicle Transmission Type: | Manufacturers Name: Mercedes-Benz USA, LLC |
| Model Name: ML320 | Model Year: 2003 |
| Vehicle Involved in a Crash: No | Component's Description: Seats:front assembly:seat heater/cooler |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 18 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 2003 mercedes ml320, while i was driving w/the heated seats on i started to notice a burning odor. the odor got stronger & it smelt like burning plastic. i noticed my rear was starting to get a tad too warm so i put my hand down on the seat & almost burn my hand. i immediately turned off the seat warmer & called mercedes the following morning to arrange for service. when i arrived at mercedes the manager informed me that this was not the first incident & that a gentlemens suit had been replaced b/c it burnt through his clothing. i asked why mercedes had not put out a recall & he informed me that it was cheaper to just replace the one's with problems. my seats where replaced free of charge & the old one's discarded by mercedes. |