Consumer Complaint Detail

DODGE / RAM 3500 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029426 Incident Date: Jul, 06 2005
Consumer's City: Consumer's State: 00
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:engine:diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3D7LU38C446 Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jul, 02 2004
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Exhaust smell from fresh air vents, mainly while idling my 2004 dodge ram 3500 4x4 with cummins engine. i noticed the smell within days of purchase, took it to several dealers, and was told they had never experienced this problem before. end suggestion was a citrus oil additive to make the exhaust smell like citrus. (no joke) fuel injector failure, filling crankcase with diesel, causing rough running and eventual oil pressure loss. dealer, upon advisment from "tech department" changed the oil, replaced the faulty injector and got me out the door. now i have experienced engine vibrations that are getting progressivly worse, higher engine rpm's increased fuel consumtion, a cloud of blue smoke upon startup after several hours of downtime, and the dealership thinks it may be a wiring harness. i spoke directly to cummins service dept. and was told that with oil pressure loss, they would have dropped the oil pan and checked the bearings.