Consumer Complaint Detail
JEEP / GRAND CHEROKEE / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 005029445 | Incident Date: Jul, 18 2005 |
| Consumer's City: GASTONIA | Consumer's State: NC |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Chrysler (FCA US, LLC) |
| Model Name: GRAND CHEROKEE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Exterior lighting:headlights |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 1J4GW58N2XC | Date added to File: May, 23 2021 |
| Date Complaint Received: Jul, 18 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 14 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: I own a 1999 jeep grand cherokee. the headlight lenses have turned opaque (about 15% reduction in light transmission, using a standard photographic light meter). i have tried to polish this opacity "off" the lenses, using standard consumer plastic polishes, but the problem seems to be in the plastic itself and not a surface defect. i contacted chrysler (1-800-992-1997) and talked to "[xxx], employee #6cm. i was informed that chrysler considered this a "maintenance" problem. i consider the fact that approximately 15% of the light energy produced by the head light bulbs is not making it's way onto the road surface when i use my headlights, a safety mater, and request that you look into this problem. thank you, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr |