Consumer Complaint Detail

MINI / COOPER / 2005

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 005029540 Incident Date: Jul, 16 2005
Consumer's City: SAN ANSELMO Consumer's State: CA
Vehicle Transmission Type: MAN Manufacturers Name: BMW of North America, LLC
Model Name: COOPER Model Year: 2005
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WMWRH33405T Date added to File: May, 23 2021
Date Complaint Received: Jul, 18 2005 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Mar, 10 2005
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Dt: the consumer stated that power steering stopped functioning, and turning the car was difficult or near impossible. this happened after driving the car for just a few minutes. owner had to drive approximately 20 miles without power steering. the car was at the dealer, but dealer could not figure out what the problem was . owner contacted mini-cooper customer service, they suggested that the owner call nhtsa and report the problem. the owner did send an e-mail to inform nhtsa about the problem. the owner did not have any idea why vehicle failed. he had not run over any kind of objects. when starting the car power steering worked, but after driving about 100 yards power steering failed again. owner provided all the information that was available. this defect could cause a crash or injury that could result in fatalities. this was a mini-cooper s convertible.*ak